If you’re bringing your own Netgear modem-router unit to use with a Pentanet Fixed Wireless service, and you’ve previously used this router with an ADSL or NBN connection, you might find that the device is configured to use its ADSL/VDSL port for the internet connection, instead of its Ethernet WAN port.
To resolve this, log in to your Netgear router, click the ‘Advanced’ tab then click on ‘WAN Setup’. Look for the wan ‘WAN Preference’ option, select ‘Must use Ethernet WAN’ and then click apply to save changes.
For more information, please see this article from Netgear: https://kb.netgear.com/29804/Changing-D6220-D7800-mode-from-modem-router-mode-to-router-mode
For a list of routers provided by and recommended by the Pentanet team, visit our online shop here: https://pentanet.com.au/shop. Any device purchased from Pentanet can be pre-programmed, ready to plug in and use straight away.