Technicolor TG1 - Modem/Router Set Up Guide

Here’s how to set up your Technicolor TG1 Modem/Router for NBN and Fixed Wireless on the Pentanet network. Let’s go!

Before you start, you’ll need the following details.

• PPPoE Username and Password - this is your Pentanet authentication username and password. You can find it in your customer welcome email or in the customer portal.
• Service Type - Pentanet fixed wireless or NBN (including your technology type). For NBN fibre to the node/basement, please use Step 1b when you get to the Setup Wizard.

Step-by-Step Guide:

1. On your computer/laptop, connect to the Wi-Fi - you can find the default SSID username and password on a sticker on the back/side of the modem. If you’ve used this modem before and have changed the login details, use those.

2. Open a web browser and type http://10.1.1.1 into the address bar. Login using the default settings:

   • username: admin
   • password: admin
   • If these credentials don’t work, you will need to factory reset the hardware.
     

   The Set Up Wizard should pop up automatically - if not, please go to the top right hard corner and click on ‘Set Up Wizard’ and follow the prompts
   

Step 1a - Fixed Wireless and NBN FTTP/FTTC

• Internet Service Provider: Not listed/other
• WAN interfaces: Ethernet WAN
• WAN Type: PPPoE
  • Enter your PPP Username and Password - this is your Pentanet authentication username and password, which you can find in your Pentanet welcome email. You can also find it in your customer portal if lost or forgotten.
• Select Next

Step 1b - NBN FTTN/B

• Internet Service Provider: Not listed/other
• WAN interfaces: VDSL
• WAN Type: PPPoE
  • Enter your PPP Username and Password - this is your Pentanet authentication username and password, which you can find in your Pentanet welcome email. You can also find it in your customer portal if lost or forgotten.
• Select Next

Step 2: Select ‘I don’t have VoIP’

Step 4: You can rename your Wi-Fi network and password here.

Step 5: In this step, you can change the administrator login for your device (the credentials you used in #2). If you change this, please write it down safely. If you misplace this password, you will need to factory reset the device and follow this process again.

Step 6: Check through all the settings and click Finish when completed.

And that’s it!

You can now enjoy your superfast Pentanet internet connection to stream, browse, and game online.

Note: your Technicolor TG1 router has two Wi-Fi networks which broadcast on different frequencies - 2.4GHz and 5GHz. 5GHz can reach faster speeds, but doesn’t penetrate walls well. 2.4GHz travels farther, but often won’t be as fast. We recommend using the 5GHz network when you’re nearby the unit, or the 2.4GHz if you’re in a different room or further away.

Pssst… your customer portal awaits! Don’t forget to create an account to check your data usage, find your latest bills, grab your referral code to earn a $50 gift card… and more!