Welcome to your new Pentanet connection. You’ve made a great decision joining Perth’s own superfast internet. Go you!
Each different type of service will need to be connected together slightly differently, so please make sure you refer to the correct diagram for your new Pentanet connection service type.
Looking for your Wi-Fi details? Scroll down!





Your TP-Link VR1600v’s Wi-Fi has been pre-configured so you’re ready to connect. The Wi-Fi network name (SSID) and password can be found printed on a sticker on the base of the unit.
The unit has 2 Wi-Fi networks which broadcast on different frequencies - 2.4GHz and 5GHz - the password is the same for both.
5GHz can reach faster speeds, but do not penetrate walls well. 2.4GHz travels farther, but often won’t be as fast. We recommend using the 5GHz network when you’re nearby the unit, or the 2.4GHz if you’re in a different room or further away.
You can also click here to find out how to change your Wi-FI network name and password.

If you’ve tried the steps above, followed the instructions in your welcome email, and are still running into difficulty, please email support@pentanet.com.au or call 9466 2670 during business hours. You can also get in touch via live chat on our website.