Everything you need to know about PentaMAX

What is PentaMAX?

PentaMAX is a new blazingly fast short range fixed wireless service offered by Pentanet. Using millimeter wave (mmWave) technology, PentaMAX delivers a 60GHz symmetrical connection with lower latency and consistent, reliable speeds for home or business.

You can find all our PentaMAX plans here: https://pentanet.com.au/business/pentamax/

Can I get PentaMAX?

Just like other fixed wireless services, PentaMAX relies on a line of sight to one of our many towers around Perth. Here’s a link to our coverage map for an indication of where the service is available. For accuarate information on the services available at your home or business, please check your address on our website.

What frequency does PentaMAX use? Is it safe?

PentaMAX operates in the 60GHz band. The 60GHz band is safe - the high frequency has a hard time penetrating solid objects like people or walls.

Does PentaMAX use the mmWave band?

Yes, the mmWave band starts around 30GHz. PentaMAX uses the 60GHz portion of the mmWave band.

60GHz is quite a high frequency, will rain make it drop out?

Usually it would, but not with us! The antenna we use is equipped with a backup 5GHz connection. In the event that your service drops out in the rain, your antenna will quickly fall back on its 5GHz connection to keep you online!

1000Mbps/1Gbps is really fast! Will my devices be able to handle it?

Maybe, for any of your devices connected via Ethernet (including any networking devices like routers, switches and wireless access points) we’d recommend checking whether or not they have Gigabit Ethernet ports. For any of your wireless devices we’d recommend checking that they (as well as your wireless router) are 802.11ac or Wi-Fi 5 ready.

PentaMAX sounds great! What will I need to have installed to use the service?

Once you’ve signed up we’ll organise a time for our friendly install team to attend your property and install an antenna on your roof. They will then run Ethernet cabling from the antenna to a new data point, where you will connect your router.

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Published date: 11/12/2019
Last updated: 30/12/2019 (Jeremy)
Author: Daniel
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