Have your own gear you’d like to use? No worries! 👌
If you’re bringing your own router, it just needs to have an ‘ethernet WAN’ port and support standard PPPoE authentication - most models on the market do. You can find a more detailed guide on the settings you’ll need to configure on your router here.
If you are connecting a NBN FTTN (Fibre-to-the-Node) or NBN FTTB (Fibre-to-the-basement) service, your router will also need to support VDSL2.
If you have a larger house, intend to connect a lot of wireless devices, or require advanced functionality, we recommend that you choose a wireless router suitable for your own specific needs.
The team at Pentanet have done the hard work for you and identified the best performing devices for the fixed-wireless and NBN network - we’ll even set them up for you, ready for you to plug and play! You can see the list of that equipment here: https://pentanet.com.au/shop/
It’s important for you to know that if you bring your own router, we can’t provide technical support for it - though that’s not to say you’re completely on your own. In most cases, we’ll be happy to give you some quick advice or information to help get you up and running!
Please note that if you choose to bring your own equipment, but require technical assistance to get it up and running, a $20 router setup fee may apply at our discretion.
We’ve created this this handy list of third-party router configuration guides to help get you connected.
We don’t recommend the use of branded routers supplied by other ISPs or service providers. These routers often have specially customised firmware which can behave unexpectedly or ‘phone home’ for updated configuration and settings, rendering the unit inoperable.
During a personalised on-site visit, our specialists will set up your equipment, connect devices and ensure your new Pentanet service is running smoothly. To learn more about this service, please visit this link: https://pentanet.com.au/shop/