Do you supply a router? Can I bring my own?

The Best Choice: A Pentanet supplied router

The team at Pentanet have done the hard work for you and identified the best performing devices for our Fixed Wireless and NBN network - we’ll even set them up for you, ready for you to plug and play!

Our devices start from $145 and include options for a small apartment all the way up to a large family household with heavy data demands. You can see the available options here: pentanet.com.au/shop

If you need any assistance to work out what setup may be best for your home please call our friendly sales team with any questions. 08 9466 2670


Alternative Option: Bring Your Own Device

Have your own gear from a retailer you’d like to use? No worries (mostly!) 👌

If using your own equipment, please make sure your existing device has the appropriate WAN connection or VDSL2 for FTTN/FTTB services.

Please note that if you do choose to bring your own equipment, we cannot provide technical support for it.

Unfortunately, some devices are unable to be configured on the Pentanet network, and this includes any device that was supplied by a different internet service provider (ISP). You can find more information about incompatible devices here: https://kb.pentanet.com.au/faq/incompatible-devices

If you have a larger house, intend to connect a lot of wireless devices, or require advanced functionality, we recommend that you choose a wireless router suitable for your own specific needs.


Need some help setting up your home network?

Our Customer Success Specialists can assist.

During a personalised on-site visit, our specialists will set up your equipment, connect devices and ensure your new Pentanet service is running smoothly. To learn more about this additional service, please speak with our friendly team 08 9466 2670

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FAQ details:
Published date: 23/02/2018
Last updated: 06/04/2021 (Warwick)
Author: Jeremy
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